Find the support that fits your need
What is teleconsultation?
In addition to face-to-face consultations, Les Toises - Centre de Psychiatrie et Psychothérapie offers international multilingual teleconsultations that meet Swiss standards of excellence.
Our platform allows individuals seeking teleconsultations to receive mental health follow-up care worldwide, provided by the same specialist.
Les Toises provides high-quality care to children, adolescents, and adults in need of support, delivered by certified experts in various specializations. They participate in ongoing training at the Centre des Toises throughout the year. Teleconsultation is not suitable for emergency care.
Thanks to our platform, teleconsultation is accessible from any connected device.
Fully developed and hosted by Les Toises, it meets the highest standards of confidentiality and digital security.
How does the platform work?
A therapist tailored to your needs
On the home page of our teleconsultation platform, click on «Find the right therapist for me» and let our virtual assistant guide you.
You can also choose your therapist by selecting «View all therapists».
Fast appointment scheduling
Once you've found the right therapist for your needs, click on «book an appointment» and let our virtual assistant guide you.
The teleconsultation platform enables you to quickly book a follow-up appointment.
A patient profile in just a few clicks
Create a new patient account on the platform to book a teleconsultation appointment.
On your profile, you can find all your appointments and download related documents (invoices, prescriptions, etc.).
How to prepare for the meeting ?
Before
The conditions should be the same as for an in-person consultation :
Dress as you would for a consultation
Make sure not to be disturbed
Ensure the confidentiality of the consultation
Be in a quiet room
Tablet or smartphone
Secure the screen so that it does not move
Pause the notifications
Do not look at other applications
Avoid backlighting
Have a good internet connection
Maintain a proper distance from the screen
During
Make sure that the microphone and camera are working
Inform the therapist in case of delays
Ask for a test if needed
If you are under 16 years old
During the first teleconsultation, a parent or guardian must be present
For subsequent consultations, the parent or guardian must be nearby, in another room, and reachable by phone
After
Download the documents related to the consultation
On the teleconsultation platform, click on your account and select the "My Documents" tab for invoices, prescriptions, etc